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Related Stories (2)
Stifling heat and broken toilets: TUI River Cruise passengers tell of their holiday hell
Holidaymakers tell the BBC they paid for luxury breaks but faulty air conditioning left them in sweltering heat.
August 20, 2026Cruise passengers 'stranded' after air con failure to be flown home
Tui has apologised and told passengers it has arranged flights home for tomorrow and a full refund.
June 30, 2026Related Pages (2)
Stifling heat and broken toilets: TUI River Cruise passengers tell of their holiday hell
Andy Peach and his wife spent nearly £4,000 for their cruise with TUI Dozens of people have accused TUI River Cruises of operating vessels with faulty facilities including persistently broken air con
bbc.co.uk•August 21, 2026
Cruise passengers 'stranded' after air con failure to be flown home
Judith Dunn had booked onto the river cruise as a special treat. Cruise passengers left stranded in Budapest for two days during a heatwave after the ship's air conditioning failed will now be flown
bbc.co.uk•June 30, 2026