We spent thousands on a Tui river cruise but ended up on coach trips
Passengers have described their anger after their itineraries changed to involve hours spent on coach trips instead.
Coverage by Political Leaning
See how different sides of the spectrum reported this story
Notable Quotes
"It wasn't relaxing. It wasn't a river cruise, it was a little bit of sailing, a floating hotel with coach transfers."
— Richard Pearson , Other
"We feel as though we've been had."
— Sue Crosby , Other
"What they were planning to give us was not a cruise but a glorified coach trip."
— David Mallon , Other
Key People
Locations
All Coverage
Passengers have described their anger after their itineraries changed to involve hours spent on coach trips instead.
Similar Stories
Related coverage based on topic and tags
British Museum boss 'sorry' for Bayeux Tapestry visitor issues
Changes to how visitors see the Bayeux Tapestry exhibition were made after concerns over long queues and overcrowding.
October 5, 2026 at 05:08 PMBid to run new trains on West Coast Mainline refused
Plans for more trains would “likely increase delays and cancelled trains", the rail regulator says.
October 8, 2026 at 11:42 AMBBC to cut raft of Radio 4 programmes including You and Yours
The corporation said it would be investing in a new consumer programme, while announcing more cuts.
October 8, 2026 at 08:30 AMGloucester Docks dredging project costing £4m begins
Silt levels in the docks have left boats stranded and led to the docks closing this summer.
October 6, 2026 at 12:16 PMFear and disruption for Ukraine's rail passengers as Russia escalates drone attacks
Ukrainians travelling by train are increasingly caught in the crosshairs of Russia's attacks.
October 6, 2026 at 09:48 AMYorkshire Water admits sewage scheme falls short
The firm says the scheme to reduce storm overflow discharges has not performed as expected.
October 7, 2026 at 12:14 PM