Stifling heat and broken toilets: TUI River Cruise passengers tell of their holiday hell
Holidaymakers tell the BBC they paid for luxury breaks but faulty air conditioning left them in sweltering heat.
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Notable Quotes
"It turned out to be 'the worst TUI holiday we've ever been on'."
— Andy Peach , Other
"It was like 'being in a tropical house at a zoo'."
— Wendy Charnley , Other
Key People
A holidaymaker who experienced issues during a TUI River Cruise.
A passenger concerned about air conditioning problems on the Skyla.
A passenger who boarded the Isla and reported ongoing problems.
A passenger who reported toilet and air conditioning problems on the Isla.
A cruiser who faced severe heat issues aboard the Isla.
All Coverage
Holidaymakers tell the BBC they paid for luxury breaks but faulty air conditioning left them in sweltering heat.
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