Lloyds, Halifax and Bank of Scotland back after online banking outage
"We're aware some customers are having issues with our app and online banking. We're really sorry about this," Lloyds Bank posted on X.
Coverage by Political Leaning
See how different sides of the spectrum reported this story
Notable Quotes
"Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s rules designed to protect customers in vulnerable situations."
— Ofgem , Executive
"the survey made it 'crystal clear that the UK banks’ desire to move their previous bricks and mortar businesses online is totally at odds with what their longsuffering customers want.'"
— Ron Delnevo , Activist
Key People
Comcast is a global media and technology company, known for its cable and entertainment services.
Former president of the United States known for his aggressive economic policies.
Ofgem is the regulator for the electricity and gas markets in Great Britain.
Ovo Energy is a British energy supplier that focuses on sustainability and customer service.
Chair of the campaign committee at the Payment Choice Alliance.
Locations
Tags
All Coverage
"We're aware some customers are having issues with our app and online banking. We're really sorry about this," Lloyds Bank posted on X.
Lloyds Banking Group apologised after users reported outages in its online banking services and apps, affecting 26 million customers across Lloyds Bank, Halifax, and Bank of Scotland.
Lloyds Banking Group experienced a major IT outage on June 3, locking customers out of their accounts for over three hours during peak business hours, affecting millions across multiple brands.
Bank customers express frustration over recent branch closures and app outages, highlighting the challenges of accessing banking services amid digital disruptions and physical branch reductions.
Similar Stories
Related coverage based on topic and tags
UK business morale hits 17-month low, Lloyds says - Reuters
UK business morale hits 17-month low, Lloyds says Reuters
September 29, 2026 at 11:03 PMSpotify and Claude recover after brief outage in US - Reuters
Spotify and Claude recover after brief outage in US Reuters
September 29, 2026 at 05:28 PMNHS trust apologises for Noah Woods data breach
East Suffolk and North Essex NHS Foundation Trust says it has launched an "urgent" investigation.
September 27, 2026 at 05:58 AMThames Water apologises after £145,000 customer billing mistake
The firm has apologised to the family.
October 1, 2026 at 06:09 PMApple and Amazon face revived UK consumer lawsuit over product sales - Reuters
Apple and Amazon face revived UK consumer lawsuit over product sales Reuters
September 28, 2026 at 11:31 AMBaby bank's urgent appeal as demand for help grows
The founder of Leeds Baby Bank says the charity has seen a "massive" increase in referrals recently.
September 27, 2026 at 07:54 AM