Ticket reseller StubHub ordered to refund customers over hidden fees
The Competition and Markets Authority said StubHub must refund 50,000 customers and pay a fine.
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"Hitting customers with hidden fees is illegal. It's not fair to draw people in with what looks like a good deal, only for them to find the real price is higher when they get to the checkout due to extra charges that can't be avoided."
— Emma Cochrane , Executive
"Going to a live gig or sports game is an event many people save for – and our action today means thousands of fans will get back money taken unfairly through hidden fees."
— Emma Cochrane , Executive
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The Competition and Markets Authority said StubHub must refund 50,000 customers and pay a fine.
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