Flight chaos caused by software defect in the 'space of a millisecond', report says
The failure led to more than 2,000 flights being cancelled and hundreds of thousands of passengers affected.
Coverage by Political Leaning
See how different sides of the spectrum reported this story
Notable Quotes
""completely unacceptable""
— Heidi Alexander , Politician
""I would like to apologise again, very sincerely, to everyone who was affected last week.""
— Martin Rolfe , Executive
""It is passengers who have suffered and airlines who have picked up the pieces...""
— Tim Alderslade , Executive
""I thought I landed fine... but then they went: 'Welcome to Stockholm'...""
— Addie Kitson , Other
Key People
Addie Kitson is a passenger who experienced flight disruption due to the air traffic control failure.
Heidi Alexander is the UK's Transport Secretary.
Martin Rolfe is the CEO of Nats.
Chief Executive of Airlines UK.
All Coverage
The failure led to more than 2,000 flights being cancelled and hundreds of thousands of passengers affected.
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