'I feel like I dug my own grave': The workers caught in the AI transition
AI is reshaping the Philippines' outsourcing industry, raising questions over the future of the industry.
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Notable Quotes
"Agentic AI has the potential to automate at a much more accelerated pace."
— Jack Madrid , Executive
"Obviously, there's a layer of jobs that are automatable or have been automated."
— Jack Madrid , Executive
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AI is reshaping the Philippines' outsourcing industry, raising questions over the future of the industry.
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