Customers failed over outages, water boss tells MPs
Bosses at South East Water are grilled over failures that left thousands without water over winter.
Coverage by Political Leaning
See how different sides of the spectrum reported this story
Key People
No people linked to this story
Locations
All Coverage
Bosses at South East Water are grilled over failures that left thousands without water over winter.
South East Water's chairman admitted to MPs that the company failed to deliver water to customers during severe supply issues over the winter, affecting tens of thousands in Kent and Sussex.
South East Water's chief executive admitted to MPs that he 'got it wrong' in managing recent water outages, leading to prolonged disruptions in Kent and Sussex.
The chairman of South East Water conceded the company failed in its fundamental duty to provide customers with water, following widespread outages that left thousands without a reliable supply.
Similar Stories
Related coverage based on topic and tags
South East Water must pay £30.5m for supply failures
Regulator Ofwat confirms this penalty follows three investigations into the water company.
July 14, 2026 at 10:13 AMSevern Trent avoids fine for wastewater failures
The water firm took "genuine accountability" after breaching wastewater obligations, Ofwat says.
July 8, 2026 at 01:10 PMJackdaw boss warns of winter fuel shortages if gas field not approved
Adura says the UK government must approve North Sea production urgently to avoid domestic supply shortages.
July 9, 2026 at 05:04 AMTrains and emergency calls affected after major outage at Australia's largest telecoms company
Servers at data centres in Sydney and Melbourne were to blame but the exact cause remains unknown.
July 8, 2026 at 06:32 AM'People don't realise how at risk they are': A day with an ambulance service in a heatwave
The BBC join a crew based in Exeter as the UK sizzles in one of its longest-running heatwaves.
July 10, 2026 at 10:18 AMLegionnaires' outbreak hits New York as officials rush to test water towers
To date, 46 people have been infected from breathing mist from bacteria-filled water coolers on the Upper East side.
July 10, 2026 at 10:18 PM