Royal Mail misses delivery targets again but hails 'encouraging' signs
The struggling firm said it had improved its performance but missed regulator-set delivery targets.
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Notable Quotes
"These results are encouraging and show that the work we are doing to improve the service is having an impact."
— Jamie Stephenson , Executive
"We know there is more to do."
— Jamie Stephenson , Executive
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The struggling firm said it had improved its performance but missed regulator-set delivery targets.
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