NHS app to use AI to determine which service best for patients

"Integrating the tool means our patients can tell us what they need, when they need it, and be directed to the right care first time."

— Dr Ragu Rajan , Academic

"The tool would help get patients to the best service for their needs first time."

— Sir Jim Mackey , Executive

"Patient safety and confidentiality must be at the heart of any AI triage system."

— Prof Lynn Woolsey , Academic

"The announcement could help turbo-charge improvements in how the NHS uses modern technology to deliver better care for patients."

— Pritesh Mistry , Academic

"Any innovation that improves patient care and helps the NHS work more effectively should be welcomed."

— Stuart Andrew , Politician