What are your rights if you buy something that breaks?
Martin Lewis explains why you should go back to the item's retailer, not the manufacturer.
Coverage by Political Leaning
See how different sides of the spectrum reported this story
Key People
Locations
All Coverage
Martin Lewis explains why you should go back to the item's retailer, not the manufacturer.
Similar Stories
Related coverage based on topic and tags
Is it time to ditch premium bonds?
Martin Lewis says though they are the UK's most popular form of savings, not everybody benefits from them. Martin explains who premium bonds are best for, and who they aren’t so good for.
October 1, 2026 at 03:28 PMApple and Amazon face revived UK consumer lawsuit over product sales - Reuters
Apple and Amazon face revived UK consumer lawsuit over product sales Reuters
September 28, 2026 at 11:31 AMApprentice star tells PM why pie shop is closing
Paul Bowen says a rise in employer's National Insurance was "the tipping edge" to him closing a pie shop.
September 29, 2026 at 05:10 AMThe Bottom Line
How does the antiques industry work and is it accurately portrayed on television shows?
October 1, 2026 at 11:30 AMTraitors star burgled after sharing holiday photos
Paul Gorton urges people to think twice before sharing holiday pictures before they are back home.
September 27, 2026 at 06:19 AMTech Now
Ammie Sekhon explores tech used to identify and remove counterfeit products online.
September 26, 2026 at 01:00 AM