PM
Paula McGowan
Activist
Paula McGowan became a prominent patient safety campaigner following her son Oliver's death.
Notable Quotes
"I've always been open and honest but there are deeply personal things in Oliver's [medical] notes that I don't tell anybody."View Story →
"I am deeply hurt, deeply disappointed after being told about the investigation, which is ongoing."View Story →
"Accessing them without a legitimate clinical or professional reason is a serious breach of trust and must have consequences."View Story →
Related Stories
NHS to suspend staff suspected of snooping on patient records
There have been too many cases of staff abusing patient trust, and enough is enough, the head of the NHS in England says.
September 25, 2026NHS staff investigated over access to dead teenager's medical records
Oliver McGowan, who died in 2016, may have had his medical records accessed inappropriately after his death by NHS staff in Bristol.
September 24, 2026